Support

Need help? We've got you covered.

If you have questions, run into issues, or want to share feedback, reach out via the methods below.

Contact Us

Send us an email at support@trayne.io and we'll respond within 24–48 hours.

How do I cancel my Pro subscription?

Open the Settings app on your iPhone, tap your Apple ID, select Subscriptions, find Trayne, and tap Cancel Subscription.

Why isn't my data syncing?

Make sure you're signed in on both devices and connected to the internet.

How do I delete my account?

Go to Settings within the app and tap "Delete Account." We'll process your request promptly.

Found something broken? Email support@trayne.io with details about what happened and screenshots if possible. We appreciate it!